Privacy
How we use your data when you visit unicacollect.com, create an account, buy or write to us. We only use the data we need, and we don't sell it to anyone.
Who the controller is
Unica Collect S.r.l.s. · Via Dottorina 111, 46043 Castiglione delle Stiviere (MN), Italy · VAT and tax code IT14932040968 · REA MB-2816332 · [email protected]. For any question about your data write to [email protected].
What data, why and on what legal basis
| What | Data | Legal basis | How long |
|---|---|---|---|
| Orders, shipping, customer support | name, address, email, phone (optional), cards purchased, notes | contract (art. 6.1.b) | for the duration of the order and of support; afterwards only as long as the law requires |
| Invoices and accounting | order and payment data | legal obligation (art. 6.1.c) | 10 years (art. 2220 of the Italian Civil Code) |
| Customer account | email, password (encrypted), saved addresses, order history | contract (art. 6.1.b) | as long as you keep the account: you can ask us to delete it |
| Messages via the contact form or by email | name, email, message text | replying to your request (art. 6.1.b) | 24 months from the last message |
| Newsletter | email, language, sign-up and confirmation date | consent, with double opt-in by email (art. 6.1.a) | until you unsubscribe (link in every email) |
| Site security and fraud prevention | IP address, browser, pages requested, login attempts | legitimate interest in protecting the shop and its customers (art. 6.1.f) | 90 days at most, unless an abuse is being investigated |
| Statistics and marketing | browsing data via cookies | consent, given through the cookie banner (art. 6.1.a) | see the cookie policy |
The data needed for the order is required: without it we can't ship. Everything else is optional. We don't make automated decisions about you and we don't profile you without your consent.
Payments
Card and PayPal account data are processed by PayPal (Europe) S.à r.l. et Cie, S.C.A. as an independent controller, under its own privacy notice: we never see or store your card number. For bank transfers we see the details that appear on the incoming payment.
Who we share data with
Only with those we need to run the shop, under a contract that obliges them to protect the data (data processors) or as independent controllers:
- website and email hosting, site protection and speed;
- payments (PayPal, our bank for transfers) and anti-fraud checks on PayPal and card payments;
- shipping (the shipping platform and the carrier you choose: name, address, phone and email for delivery);
- sending the shop's emails and the newsletter (our email provider);
- our accountant and advisers, for tax obligations; authorities, when the law requires it.
Some of these providers may process data outside the European Union: in that case the transfer is protected by the EU-US Data Privacy Framework or by the European Commission's standard contractual clauses.
Your rights
You can ask us at any time to access your data, correct it, erase it, restrict its use, receive it in a machine-readable format (portability) and object to its use based on legitimate interest; you can withdraw any consent you have given, without affecting what was done before (arts. 15–22 GDPR). Write to [email protected]: we reply within one month. If you believe your data is being handled improperly, you can lodge a complaint with the Garante per la protezione dei dati personali (the Italian Data Protection Authority).
Minors
You must be an adult to buy. If you are under 14, please don't send us any personal data.
Changes
If we change this notice we'll update it here, with the date at the bottom.
Last updated: 25 October 2026.