Shipping and returns
We ship from Italy with a tracked carrier. Every card travels protected, and several cards in the same order pay a single shipping fee.
How much it costs
| Where | Cost | Notes |
|---|---|---|
| Italy | €8.00 VAT included | Standard tracked shipping, any number of cards in the same order. |
| Italy · hand delivery | Free | By appointment: we contact you to agree on a place and time. You can pay right away or in person on delivery. |
| Outside Italy | Calculated at checkout | The carrier's price for your country (BRT, UPS, Poste Italiane and others, via Packlink): you see it before paying and you choose the service. |
Timing
We prepare your order within 1–2 business days of payment (for bank transfers, from when the money reaches our account). In Italy delivery usually takes 1–3 business days from dispatch; abroad it depends on the service chosen at checkout, which shows the expected number of days. As soon as the parcel leaves you'll receive an email with the tracking number.
How we pack
Every card goes in a sleeve and toploader, graded cards stay in their case, sealed products in their shrink wrap; everything goes in a padded envelope or rigid box. Valuable cards travel in a box.
Outside the European Union
For Switzerland, the United Kingdom, the United States and other non-EU countries there may be import duties, import VAT and customs fees, charged by the carrier or by customs on delivery and paid by the recipient, unless the service chosen at checkout says “duties and taxes paid”.
The Unica vault: buy now, ship whenever you like
If you have an account, at checkout you can choose «Keep it in the Unica vault»: you pay no shipping and the card stays with us, in your name. From «My account → My vault» you choose when to ship and which cards: one shipment for all of them, at the rates on this page. The vault is free with no time limit. Your pre-orders wait here too, until they arrive.
Damaged or late parcel
If the parcel arrives damaged, photograph it before opening it and, if you can, accept it “with reservation”. Write to us within 48 hours with the photos: we'll open the claim with the carrier ourselves. If the tracking hasn't moved for more than 5 business days, write to us.
Withdrawal: 14 days to change your mind
If you buy as a consumer you have 14 days from delivery to withdraw, without giving any reason (Italian Consumer Code, art. 52 et seq.).
- Write to us within the 14 days from the contact page or at [email protected], with your order number and the cards you are returning. You can also use the model form in the terms of sale.
- We'll reply with the return address. Ship the cards within 14 days of your notice, with a tracked carrier and the same protection they came with.
- We refund you within 14 days of your notice, using the same payment method, including the standard shipping paid with the order. We may wait until we receive the cards before refunding.
The cost of return shipping is yours. The cards must come back in the condition you received them in: graded cards with the case unopened, sealed products with the seal intact. An opened or damaged product loses value, and you are liable for the difference (art. 57 of the Italian Consumer Code).
If the card isn't as described
If the condition, language or version doesn't match the listing, write to us within 14 days with a photo: we'll collect it at our expense and refund everything, shipping included, or exchange it if we have an identical one. The legal guarantee of conformity described in the terms of sale still applies. How we assess condition: condition guide.
Last updated: 25 October 2026.